Latin America’s Hospitality Industry is Ready to Take the AI ​​Leap into the Future
Hotels Food
ameky , , , ,
Latin America’s Hospitality Industry is Ready to Take the AI ​​Leap into the Future
The COVID-19 pandemic has had a profound impact on the travel industry, challenging travel companies to adapt to changing consumer preferences, adopt new technologies, and innovate their business models. Against this backdrop, WTM Latin America 2023 – the leading global event for the Latin American travel industry – brought together industry leaders to discuss the key trends and strategies shaping the future of travel. From the positive impact of AI and the emerging trend of ChatGPT in hospitality to the importance of personalized service in increasing guest loyalty, the discussions at the trade show highlighted the industry’s focus on leveraging…
An Interview Between HFTP CEO Frank Wolfe and ChatGPT
Hotels Food
ameky , , , ,
An Interview Between HFTP CEO Frank Wolfe and ChatGPT
By: Frank Wolfe, CAE, FIH | HFTP CEO ChatGPT has been dominating the news since (he? she? it?) was revealed to the world in late 2022 as the latest in AI-driven, natural language processing technology. Is this new chatbot launched by OpenAI something to fear or something to embrace? I recently “interviewed” ChatGPT to learn more. Currently, the chatbot does not have a voice and only communicates by text. To give full credit, I have cut and pasted ChatGPT’s text responses to my questions verbatim, without any edits. Enjoy! FW: Who is ChatGPT? ChatGPT: ChatGPT is not a person, it…