Resort Chelsea’s Elegant Foyer Bar Pays Homage to Resort Bars Across the World
The historic Resort Chelsea is quietly welcoming guests again via its doorways on West twenty third Avenue. After opening its Spanish-inspired restaurant El Quijote earlier this 12 months, the revamped New York lodge is introducing one other F&B idea for friends to find. Caviar with potato chips and beer cream. – Credit score: Eric Medsker Eric Medsker Extra from WWD “The Chelsea’s at all times felt to me like a grande dame,” says property co-owner Sean MacPherson. “And it felt like the suitable factor was to create the grande dame of foyer bars. And so we tried to honor the…
Role of Technological Partnerships in Hotel Operations
In today’s fast-paced world, hoteliers face a myriad of challenges in managing their operations efficiently while ensuring exceptional guest experiences. However, there is a solution at hand – strategic technological partnerships. These collaborations offer innovative solutions that streamline processes, boost efficiency, and ultimately make life easier for hoteliers. But to truly understand the transformative power of technological collaborations in the hospitality industry, it is important to understand the challenges faced by hoteliers. Challenges in Hotel Operations Hoteliers often encounter operational challenges that hinder efficiency and compromise guest satisfaction. These challenges include time-consuming administrative tasks, the need for seamless communication across…
As Occupancy Stalls, Parking Drives Hotel Revenue Growth
By Robert Mandelbaum and Todd Casper Based on the February 2023 Hotel Horizons® report, CBRE is forecasting that total hotel revenue for the average US hotel returned to pre-COVID levels in 2022. This occurred despite the fact that the average occupancy for US hotels is not expected to exceed 2019 levels until 2026. With occupancy levels lagging during the post-COVID recovery and guest counts depressed, hotel owners and operators have had to look for alternative sources of revenue beyond the rental of guest rooms to make up for the income deficits. For some hotels in the US, parking has become…
Research Shows Hotel Guest Sentiments on Technology Have Improved Over Time
By: Agnes DeFranco, Minwoo Lee and Jihye Min May 11, 2023 marked the end of the federal COVID-19 Public Health Emergency. Indeed, the pandemic has had an impact on the perception of technology usage among hotel guests. The need to safeguard hotel guests and employees during the pandemic accelerated the adoption and acceptance of various technologies in hotels. In 2020, HFTP sponsored a survey to gauge how guests view technologies in hotels. Now that the pandemic has officially ended, we thought an update on this topic would be of interest. Over the last few years, many hotels adopted contactless check-in…
Unleashing the Power of Hotel Technology
In today’s digitally-driven world, the hospitality industry is increasingly leveraging cutting-edge technology to revolutionize guest experiences and streamline operations. From property management systems to online booking platforms, hotel technology plays a pivotal role in enhancing efficiency, personalization and overall guest satisfaction. Let us delve into the diverse facets of hotel technology and how it is reshaping the landscape of the hospitality industry. 1. Property Management Systems (PMS) for streaming operations Property management systems are the backbone of hotel operations, encompassing various functionalities like reservations, guest profiles, check-in/out, billing and more. PMS software automates and centralizes these processes, allowing hotels to…
RateGain Results for FY23 out; PAT Grows 8X YoY
Noida, May 19, 2023: RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered SaaS solutions for the hospitality and travel industry, today announced its financial results for Q4 & FY23 ending on March 31, 2023, reporting record revenues and profitability with robust growth and operational efficiency contributing to higher margins. In an environment where most technology companies are dealing with both growth and cost pressures, RateGain continues to show robust revenue growth at 54.2% YoY to INR 5,651.3 Mn and substantial improvement in operating margins to 15.0% for FY2023, up from 8.3% in the prior year; on the…
Latin America’s Hospitality Industry is Ready to Take the AI Leap into the Future
The COVID-19 pandemic has had a profound impact on the travel industry, challenging travel companies to adapt to changing consumer preferences, adopt new technologies, and innovate their business models. Against this backdrop, WTM Latin America 2023 – the leading global event for the Latin American travel industry – brought together industry leaders to discuss the key trends and strategies shaping the future of travel. From the positive impact of AI and the emerging trend of ChatGPT in hospitality to the importance of personalized service in increasing guest loyalty, the discussions at the trade show highlighted the industry’s focus on leveraging…