How a resort satisfaction promise has led to extra discontent
Within the Nineties and early 2000s, the “100% Satisfaction Assure” was all the fad amongst many motels. The gist was easy: Encounter an issue and obtain your a refund. In principle, this method addressed pretty critical points akin to early-morning pool renovations that made the jackhammer an unwelcome alarm clock. Mattress bugs. No scorching water. However some hospitality consultants say that promise — a 100% refund if clients weren’t 100% completely happy — may’ve made issues worse for each the shopper and the resort. “A toddler spilling yogurt could take workers longer to scrub up, evolving into a nasty evaluation…
Thailand Could Get Pricier for Vacationers With Twin Resort Charges
(Bloomberg) — Overseas vacationers might quickly discover Thailand a dearer vacation spot than previously two years with the nation now planning to lift lodge charges to pre-pandemic ranges to help a sooner restoration of the trade. Thailand’s tourism ministry plans to ask lodge operators to implement a dual-tariff construction beneath which overseas guests could also be charged charges just like pre-pandemic days whereas locals might proceed to take pleasure in discounted charges, Traisuree Taisaranakul, a authorities spokeswoman stated in a press release on Wednesday . “That is to take care of our requirements of charges and companies for overseas vacationers,…
The best restaurant summer menu ideas for 2023
Summer is peak tourist season in the US, which means restaurants experience more foot traffic and higher order volumes. If you’ve been wanting to experiment with fresh dishes, now’s the perfect time — new restaurant summer menu ideas can keep locals and visitors coming back all season long. Menu tips: 4 easy ways to make your summer menu stand out A tantalizing summer menu appeals to loyal diners and new customers alike. To make it a success, try these tips: Go with lighter fare. When it’s hot outside, many customers prefer meals that aren’t too heavy. Look for ingredients that…
An all-inclusive guide to restaurant branding
The food-service industry is both competitive and crowded; new establishments enter the market every day. In this environment, strong restaurant branding is a must. Well done, it can help your business stand out from the crowd and build customer loyalty. What is restaurant branding? Restaurant branding is the process of creating a recognizable identity for your restaurant. A great brand is both visual and experiential; it encompasses the different ways customers interact with the company. This includes visual components, such as your logo design, menu layout and signature colors, as well as big-picture elements, such as the brand voice and…
Menu engineering: creating a more profitable food and drink list
When a customer encounters your restaurant in person or online, the menu is the first thing they look for. This simple tool is one of your biggest assets — the design and dish selection affects everything from the average order value to the sales volume for each item. Menu engineering is a data-driven way to create a menu that makes the most of your resources and boosts your bottom line. What is engineering menu? Menu engineering is the process of designing and optimizing your restaurant menu in a way that maximizes profitability. The process starts by collecting data for each…
9 trends in AI in restaurants
Technology is rapidly evolving in businesses, and the restaurant industry is no exception. Restaurateurs are learning that utilizing technology can make their operations smoother, growing their business. Advancements like AI in restaurants have made technology more accessible to businesses, introducing conversational language to make it easier for business owners, staff and customers to interact with technology. The great thing about AI is that it’s a technology that can cater directly to your business needs. Don’t worry – this isn’t a technology that will take over your business, rather work for you, improving operations and streamlining your kitchen. And even better,…
New York lawmaker connected to nonprofit accused of lying about homeless vets being pushed out of hotel for migrants says he’s no longer affiliated with
CNN — A New York state assemblyman and former volunteer spokesperson for the nonprofit was accused of lying about homeless veterans being pushed out of a hotel to make room for migrants is no longer affiliated with the foundation, he told CNN. Republican State Assemblyman Brian Maher said in a statement to CNN he was devastated and disheartened” to learn claims homeless veterans were pushed out of the hotel to make room for migrants were false. On Friday, CNN reported two homeless men said they were part of a group of 15 who were offered money to pose as veterans…