How a resort satisfaction promise has led to extra discontent
Within the Nineties and early 2000s, the “100% Satisfaction Assure” was all the fad amongst many motels. The gist was easy: Encounter an issue and obtain your a refund. In principle, this method addressed pretty critical points akin to early-morning pool renovations that made the jackhammer an unwelcome alarm clock. Mattress bugs. No scorching water. However some hospitality consultants say that promise — a 100% refund if clients weren’t 100% completely happy — may’ve made issues worse for each the shopper and the resort. “A toddler spilling yogurt could take workers longer to scrub up, evolving into a nasty evaluation…
NAV CENTER Turns into the DEV “Resort and Convention Heart”
Article content material CORNWALL, Ontario — Devcore, one of many Nationwide Capital’s main actual property builders is increasing its portfolio with the acquisition of the NAV CENTER, a 630,000 sq. foot multi-purpose resort, coaching and convention facility sitting on 75 acres overlooking the St. Lawrence River in Cornwall, Ontario. The ability will likely be rebranded as the DEV “Resort and Convention Heart”. “The DEV is Japanese Ontario’s largest multi-purpose convention heart providing distinctive facilities and lodging in an enviable central location,” stated Jean-Pierre Poulin, President of Devcore. “We’re dedicated to working with native companions such because the Metropolis of Cornwall…
15 summer drink menu ideas for the 2023 season
Summer is the perfect time to revisit your restaurant menu design and come up with new ways to delight guests. The best place to start? The summer drink menu. Whether you serve locals or tourists, a brand-new beverage lineup can be just the thing you need to boost business in the summer months. What is the value of a seasonal drink menu? Your restaurant patrons grow accustomed to your regular beverage list over time; a seasonal drink menu shakes things up, keeping diners engaged and eager to return. This is a particularly effective strategy in the summer — slower schedules…
Preparing Restaurant Delivery for the Summer Months
Rain or shine, humidity or snow, food delivery is a year-round business. But for restaurants that offer delivery, the same rules that apply to winter meal transportation don’t always hold during the summer. That’s why it’s important to make sure you’re prepared for summer restaurant deliveries. Food delivery in the warmer months presents new opportunities and challenges. Here are a few ways to capitalize on the sunshine and keep your delivery cool during the summer rush: Create a summer delivery menu The warmer months bring new seasonal ingredients, making it a great time to update your menu. Investigate what local…
Get the Most Out of GrubHub Online Ordering
So you’ve implemented Grubhub online ordering to bring more orders and greater efficiency to your restaurant, but are you doing all you can to capitalize on your investment? Your Grubhub partnership comes with an array of best-in-class technology and tools to grow your business and reach new diners. Here are seven tips and tricks on how you can make the most out of your restaurant’s Grubhub partnership. 1. Launch promotions Did you know that restaurants can run their own promotions on Grubhub? Whether the goal is to introduce a new menu item, increase ticket sizes or generate loyalty, promotions catch…
Boost deliveries and test new menu concepts with virtual restaurants
The pandemic changed the way customers order from restaurants. Offering delivery and pickup has become essential for restaurants to stay competitive, shifting the way we understand restaurant growth. This change has also led to the rise of a new type of restaurant: virtual restaurants. Virtual restaurants have become one of the biggest growth opportunities in the industry. The virtual restaurant market is estimated to reach $1 trillion by 2030, proving this type of business to be a reliable avenue for growth. Virtual restaurants can launch in about a quarter of the time of a physical restaurant, saving you time and…
19 June food holidays for your restaurant to celebrate
Did you know 45% of US customers say they’ve tried a new restaurant after seeing a restaurant’s post on social media? That’s why it’s more important than ever to make sure your restaurant is establishing an effective social media strategy to grab customers’ attention. One great way to make your restaurant stand out online is to celebrate national food holidays on social media. Take a look at these tips on how you can take advantage of food holidays this month and keep scrolling to get the full June calendar. What are national food holidays? National food holidays are micro holidays…