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Hospitality Business Magazine

Today, we’re very excited to announce the relaunch of Hospitality Business with a best-in-class new website, which you’re looking at right now.

The new site has a striking modern design, allows readers to navigate content more easily and features the latest industry news, long-form content and opinion pieces, as well as offering our partners better opportunities to communicate their messages to the trade.

We’re also adding a directory of products and services to the site, along with a section dedicated to resources such as pdf guides, infographics and webinars to help readers grow their businesses, improve their craft and further their careers.

The relaunched site forms an integral part of the new digital-only strategy for Hospitality Business. We live in a digital age. We recognize readers increasingly want immediate access to content. They prefer to search for business solutions online and to consume news and industry advice on their smartphones or laptops.

By focusing purely on digital, Hospitality Business is able to move fast, bringing you more of the content you want, when you want it, and engaging with you in a more dynamic way.

We’re still in the process of adding content to the site but take a look around it and let us know what you think!

Email our editor Kimberley Dixon with your thoughts – and let her know if there are any industry issues you’d like us to cover in the near future: [email protected].

If you’re a supplier and you’d like to hear about our exciting new advertising packages, please contact our sales director Wendy Steele on 021 300 473 or email [email protected].

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Hastings boutique boutique takes top pork prizes

A Hawke’s Bay butchery has won the Supreme Winner title in both bacon and ham categories of the 100% New Zealand Bacon & Ham Awards. Wild Game in Hastings has taken out New Zealand’s top bacon award with their middle eye/loin entry and New Zealand’s best ham award for their boneless ham.

Wild Game owners Jordan and Varnnah Hamilton-Bicknell run a boutique butchery in Camberley, Hastings where they create quality products which are sold both in-store and online.

Jordan, who has a passion for hunting and the outdoors, started his butchery trade at the age of 15 in a butcher shop in Woodville. After working six years for the previous owner of Wild Game, Jordan took over the business and takes great pride in crafting his award-winning products.

Jordan says: “It blows me away to be the supreme winner of both the bacon and ham awards. It’s the first time I have entered and I never thought I would win both.”

“My secret is really just keeping it real, creating old school bacon and ham, using good quality New Zealand pork – keeping it simple and doing it well.”

It’s a local success story with the pork being supplied by Dean Nikora of Crackling Good Farm also in the Hawkes Bay.

Dean, who was in attendance at the event was delighted to have played a part in Jordan’s success, saying “supplying someone like Wild Game is critical to us because it helps us to grow, in terms of offering a specialized product, caring for the animal really well and being able to present it to Jordan in the way that he needs it. This allows him to create a superior product.”

Judging took place over three days, with a team of butchers and culinary experts inspecting and sampling bacon and ham products, all produced from 100% New Zealand born and raised New Zealand pork. Gold, silver and bronze medals were awarded in each of the seven bacon categories and the two ham categories. From there, all gold medal winners were re-judged against each other to then find New Zealand’s supreme bacon and ham.

Judge and food writer, Ginny Grant said it was wonderful to see such a high standard of entries this year.

“The judging panel were looking for great flavour, good salt levels, subtle smokiness and a nice even distribution of fat. It’s important to get those attributes right to allow the flavor of the pork to shine through,” says Ginny.

“The Supreme Bacon winner was a great piece of bacon with a lovely balance of flavour. Smoke didn’t dominate and most importantly it tasted of pork.”

A less traditional ham took out the supreme award and judges said it was quite unique but refreshing to see a pressed shoulder ham win a national award.

Ginny said: “The winning ham was a beautiful piece of meat – it looked and tasted amazing with a lovely texture.”

Aside from the traditional ways of cooking, Ginny’s top tip is to use bacon and ham as flavouring ingredients in the base of soups or pasta sauces to add depth and richness to various dishes.

“I like to use bacon or ham at the beginning of a dish to get all the flavor of the fat out into the final dish – as we know fat is flavour,” says Ginny.

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B&B association elects new board

Bed & Breakfast Association New Zealand is entering the post-pandemic era with a refreshed board line-up and a new president.

board member Ann-Marie Johnson has been named incoming President at the association’s recent AGM. Ms Johnson was formerly communications manager with Tourism Industry Aotearoa and joined the BBANZ Board in 2021, to provide a wider tourism industry perspective to the board’s discussions.

“The hosted bed and breakfast sector plays an important role in Aotearoa New Zealand. It offers our international visitors the opportunity to meet genuine, friendly Kiwis, and to experience our lifestyle in New Zealand’s most beautiful locations,” Ms Johnson says.

“Hosted bed and breakfast properties appeal to the high value visitors that New Zealand wants to attract. I am proud to lead the association into its next stage.”

Incoming board members are Louise Compton of Aston Road Villa in Waikanae, Garth London of Whakaipo Lodge in Taupo and Mark Alderson of Ah House Nelson City B&B. They join the incumbent board members Scott McPherson of Omaka Lodge, Taumarunui and Jan Roberts of Breakers Boutique Accommodation, Greymouth.

Ms Johnson thanked outgoing President Donna Brooke and Vice-President Glenn Gairdner for their contributions to the association throughout the turbulent Covid years and wished them well.

Ms Brooke joined the Board in 2016, served as Vice-President and became President in 2020. She led the association through the most challenging period it has ever faced, including the pandemic and weather events, all of which impacted her business, Sunlover Retreat in Tairua. This did not, however, prevent her from making a huge contribution to the bed and breakfast sector, and providing strong leadership, says Ms Johnson.

In her report to the association’s AGM, Ms Brooke said that association membership had increased slightly in 2022-23. This was pleasing after some membership losses in the previous two years, mainly due to the impacts of the pandemic.

It was also the result of a highly successful national roadshow sponsored by Tomahawk last year, which took place in 10 regions and attracted 120 participants. The information shared in the roadshow was highly relevant to helping B&B operators improve their businesses. It also showed the value of the Association and attracted a number of new members.

The association also released its updated Guide to Running Successful Hosted Accommodation in 2022, which will help keep the sector’s standards high. Although weather events in several North Island regions disrupted expectations of “a guest-packed summer” for some, it was a very positive season for many hosts around the motu, Ms Brooke said.

The association awarded a Lifetime Achievement Award and a Life Membership to Liz Webster of Wanaka in recognition of her significant contributions to the Association and the B&B sector.

Mrs Webster, from Websters on Wanaka, was Regional Convenor of her local regional group for approximately 10 years and served on the Bed & Breakfast Association Board for six years, including two years as Vice President.

She co-ordinated the Kinnect Wanaka project which developed branding concepts and design materials to:

  • raise the profile of hosted accommodation in the domestic market
  • assist advocacy efforts both regionally and nationally, and
  • create a brand kit promoting association membership.

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NZ restaurants embrace food waste minimization ideas –

Forward-thinking chefs and hospitality owners are dealing with the environmental impact of food waste by minimizing it in their kitchens. At Vic Road Kitchen in Auckland’s Devonport, chef-owner Ian Shields changes his menu every few days to limit spoilable inventory.

“We only buy in enough to do a couple of portions for the night,” explains Shields, the British-born chef, who opened his restaurant in 2018. “I’m not afraid to run out of a dish; I’d rather run out than have waste. We try to utilize everything we’ve paid for so at the end of the week there is very little freezing or waste, except for what our diners leave on the plate.”

Shields, who helped Josh Emett establish Madam Woo in Queenstown and was head chef at The Boatshed on Waiheke Island, uses veggie peels for stock, but saves the potato skins left after creating the house-made gnocchi for staff meals.

Corks from wine bottles are reused rather than thrown away, and wine bottles are picked up by a local candle maker who trims the glass and fills it with wax.

At Coco’s Cantina on Karangahape Road, owner and hospitality legend Renee Coulter has taken a deep dive into the world of waste. It started in lockdown, when she had time on her hands.

“We’re mindful that products burn up resources getting to us, so we respect them when they arrive,” says Coulter. “We avoid waste by training staff, so they don’t make mistakes when ordering products or when following a recipe. We don’t accept deliveries in polystyrene and we’ve reduced the amount of protein we serve, and that immediately reduced our waste.”

Shields is careful with the protein he sources too, he says: “We used to buy whole sides of lamb or beef and break them down, but at the cost of going up it is harder to do. So we buy secondary cuts of meat, whole fish and chickens. Any off cuts of meat go into doubt. If we’re trimming a sirloin, we render the fat down for frying potatoes.”

Coulter is now working with EKOS to calculate Coco’s Cantina’s carbon footprint and is saving for a waste audit. The eatery is on Foodprint, an app where diners can enjoy half-priced food at the end of the night. “The customer gets a bargain; we cover the cost of our food rather than losing money, and there’s no waste,” explains Coulter, who estimates the Italian-inspired eatery generates around 3,500kgs of rubbish per year.

“We have recycling, compost and we have landfill that leaves our restaurant,” says Coulter, who has owned Coco’s for 13 years. “Our green waste was 772 kg last year and it all goes to Envirofert in Tuakau where it is turned into compost. Bones, mussel shells, paper napkins all go into it, which is great.”

At Everybody Eats in Auckland and Wellington, the entire business model is predicated on zero waste. It takes food intended for landfill, donated from suppliers, markets and charities like Kaibosh Food Rescue in Wellington, and turns it into a three-course set menu four nights a week.

In the Wellington restaurant, chef Ellis Robbins, who started his career in the UK 10 years ago, feeds 150 to 200 people a night.

“I did catering, worked in restaurants and as a private chef, but I felt disconnected from the food I was serving,” says Robbins. “When I started volunteering here, that changed. It is a beautiful opportunity to respect the abundance that is being wasted.”

All delivery boxes are returned or recycled at Everybody Eats, while soft plastics and tetra packs are repurposed as chipboard. Robbins minimizes green waste by dehydrating vegetable scraps to use for stock powders and turning fruit peels into sugar syrups. Banana skins are boiled in sugar syrup, dried, blitzed and put into cakes. What’s left is just four household-sized bins of scraps that go to industrial compost each month.

“There isn’t any kind of guidebook to this for hospitality,” says Robbins. “A directory where everything can go would be amazing for local restaurants and make it easy.”

Coulter agreed that the industry could do with more direction. “One day, I’d like to duct the heat from the pizza oven into the restaurant as heating and keep the compost and use it to power our gas. That’s how far I am willing to go.”

The hospitality industry creates an enormous amount of green waste worldwide: In 2020, The New York Times reported that restaurants in the United States generate “about 11.4 million tons of food waste annually, or $25.1 billion in costs”.

In New Zealand, a 2018 study by the University of Otago and WasteMINZ found that 24,375 tonnes of food waste was generated each year by the sector, with 61% of it being avoidable.

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Gareth Stewart to lead new InterContinental Hotel Auckland culinary journey –

InterContinental Auckland has announced internationally renowned chef, Gareth Stewart is officially on board as its partner chef.

Gareth plans to elevate the culinary direction for the new luxury hotel’s signature restaurant, which is expected to launch in late 2023. His culinary influence will also extend to the hotel’s hallmark Club InterContinental lounge, and the in-room dining experience.

Details of the restaurant are still under development with Gareth taking the lead on creating the restaurant concept, name, food and beverage menus, to the finer elements of tableware, crockery and glassware.

He will set the tone and style for the venue and make regular appearances in the kitchen. Recruitment is the underway for an Executive Chef and kitchen team to bring Gareth’s gastronomic concept to fruition.

Former co-host of New Zealand’s My Kitchen Rules and former executive chef of Foley Hospitality’s 11 restaurants and bars (previously Nourish Group) is now running his own business and is excited to be putting his stamp on the new InterContinental Auckland hotel.

“I’m beyond thrilled to be collaborating with the world’s largest international luxury hotel brand and make my mark on InterContinental Auckland. I started my culinary career in hotels working at The Queens Hotel in Portsmouth, so it’s great to come full circle and land at this highly anticipated hotel opening on 1 Queen Street. It’s an exciting challenge to work with a blank canvas and build a restaurant and kitchen team from the ground up. I can’t wait to welcome and delight diners when the doors open to InterContinental Auckland later this year,” said Gareth.

General Manager of InterContinental Auckland, Ryan South said, “We’re thrilled to have Gareth join us and shape the culinary direction for the hotel’s signature food and beverage experiences. Gareth’s passion for delicious food, his expertise working in prestigious hotel kitchens and leading some of Auckland’s most lauded restaurants encompasses all the ingredients we were looking for in a chef partner to help us launch InterContinental Auckland. We look forward to revealing more of what Gareth is cooking up to complement our luxury accommodation offering.”

The new InterContinental Auckland will enjoy an unrivaled location and halo address on 1 Queen Street on Auckland’s waterfront, completing the $1 billion Commercial Bay lifestyle precinct, home to the city’s newest high-end office, retail, social and dining destination.

InterContinental Auckland will present 139 luxurious guest rooms and suites, featuring the most water views, including Club rooms with access to the brand’s signature Club InterContinental lounge for those seeking exclusivity. The hotel will also feature a gymnasium. The precinct will offer additional elevated experiences available for guests, including meeting and event spaces as well as a rooftop bar on level 21 boasting panoramic views of the city and Waitematā Harbour.

Once open, the new Auckland address will complement InterContinental Wellington, and add to IHG Hotels & Resorts luxury credentials across the globe with 211 open InterContinental Hotels & Resorts properties and more than 93 in the pipeline.

As the world’s first and largest international luxury hotel brand, InterContinental Hotels & Resorts introduces world-class restaurants and bars throughout the portfolio. From Michelin-starred chefs to up-and-coming talents, InterContinental Hotels & Resorts represent the best of international and local culinary expertise.

InterContinental Hotels & Resorts has been pioneering luxury travel in new destinations and established luxury locations for more than 75 years.

To apply for available positions at InterContinental Auckland, visit IHG careers at careers.ihg.com/ and for more on the new hotel, visit www.intercontinental.com/auckland.

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Michael Meredith to join SkyCity with new restaurant –

SkyCity has announced award-winning chef Michael Meredith will be joining the Auckland dining precinct with a new Pacific inspired restaurant, Metita, opening in October 2023.

The much-anticipated restaurant will draw inspiration from Michael’s upbringing in Samoa. Its menu has been crafted to highlight sustainably caught seafood and fresh, locally sourced ingredients.

“Metita is a coming together of my Pacific heritage, my food journey and passion for fresh and seasonal flavors,” says Michael.

Metita will hold a special place in Michael’s heart, having been named after his late mother. Michael says, “I always wanted to name a restaurant after my mum. She introduced me to cooking, and gave me a passion that shaped my path in life.”

Richard Seldon, SkyCity Executive Manager, Food & Beverage, says, “Michael is a chef who takes you on a journey with his food, his values ​​and vision. This restaurant is going to elevate how we perceive Pacific food in New Zealand.”

Michael hopes to create new memories of what Pacific food feels like, reimagining traditional classic flavors for contemporary tastes.

“Metita will be quite dynamic. I don’t think people will have had Pacific food quite like it before. My aim is for people to walk away having a memorable experience,” said Michael.

Metita will be the third new hospitality opening for SkyCity Auckland this year. Award-winning Indian restaurant Cassia, and a new popular Champagne bar, SkyBar, have recently opened in the precinct.

Metita will be located in The Grand by SkyCity, in the space formerly housed by Gusto at the Grand.

Michael Meredith joins chefs Sid Sahrawat, Nic Watt and Al Brown in the kitchen tomorrow for the sold out SkyCity Matariki Feast event, which sees all four chefs collaborating on a six-course menu.

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Millennium hotel colab provides safe crèche for Kiwis to thrive –

A new kiwi conservation partnership allows guests of the hotel group, Millennium Hotels and Resorts New Zealand, an opportunity to donate a meal or a ‘room’ for a night to Save the Kiwi. This innovative approach sees the guest simply reducing their own room servicing needs and ensures a kiwi gets fed in a safe environment to grow.

Save the Kiwi, a conservation charity dedicated to the preservation of New Zealand’s national icon has entered this partnership with the Millennium hospitality group with 18 hotels throughout New Zealand. From 1 July, every time a guest has choosen the daily ‘no room servicing’ option at any of its Millennium, Copthorne, Kingsgate or M Social hotels in New Zealand, the group has donated a meal for a Kiwi at Save the Kiwi’s crèche in Napier. For larger conference groups, for every five rooms that aren’t serviced by housekeeping, Millennium Hotels and Resorts New Zealand donates a room for a night in the kiwi crèche.

The partnership will focus on supporting kiwi conservation efforts through various initiatives aimed at raising awareness and providing a safe environment for kiwi to hatch and grow, ready to be returned to the wild.

Stuart Harrison, Managing Director of Millennium Hotels and Resorts New Zealand: “Providing a safe place for young kiwi to grow, daily meals and a ‘room’ for their night in the Napier kiwi crèche has great synergies, as Millennium Hotels and Resorts does this every day for our guests. Our support of meals and ‘rooms’ for kiwi is just the start of Millennium’s commitment to Save the Kiwi and an important part of our sustainability initiatives.”

Save the Kiwi has been at the forefront of kiwi conservation for more than 30 years, working tirelessly to ensure the survival and flourishing of this iconic bird species. Their expertise, passion, and dedication have played a significant role in increasing the kiwi population throughout New Zealand.

Michelle Impey, Executive Director of Save the Kiwi, said “With Millennium’s strong commitment to hospitality and sustainability, we can continue to rear chicks in our Napier kiwi crèche until they reach a ‘stoat-proof’ weight of around 1kg. After this point, usually around three months, they are released into a predator-managed habitat in the wild to grow and breed the next generation of kiwi.”

Stuart continues: “We are proud to join forces with Save the Kiwi to support this vital conservation work being done to protect the kiwi. With our properties located throughout New Zealand, we understand the importance of preserving New Zealand’s unique wildlife, and this partnership allows us to contribute directly to this significant cause.”

By joining forces, Save the Kiwi and Millennium Hotels and Resorts New Zealand aim to continue to make a significant difference in the preservation of Aotearoa’s national icon, kiwi.

About Save the Kiwi

Save the Kiwi (The Kiwi Trust #CC47976) is a charitable trust whose mission is saving Aotearoa’s national icon; kiwi. Working alongside iwi, conservation groups, community organizations and the Te Papa Atawhai Department of Conservation to reverse the decline of the national kiwi population through creating more kiwi-safe habitats.

Website: www.savethekiwi.org.nz

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Macdonald family open store to champion high country farming –

The Kaikōura based Macdonald family has announced the opening of Middlehurst Station Farm Store, a thoughtfully curated farm store and boutique butchery located in the heart of the Kāikoura township.

This farm store will serve as a haven for residents and visitors seeking fresh meat, locally sourced produce, and a diverse selection of seasonal products.

“Kaikōura is renowned for its remarkable food and artisan producers, and we couldn’t be more thrilled to contribute to this thriving community,” says Lucy Macdonald, one of the sisters behind the visionary Middlehurst Station Farm Store. “We’ve always dreamed of creating a space where we can connect with our customers directly and showcase the best of New Zealand’s high-country farming.”

For the Macdonald family, parents Susan and Willie, and children Sophie, Lucy, Henry and Skye, the farm store represents a natural progression in their family business.

“It brings us great joy to see our children actively involved in the family business, evolving it into something extraordinary. Opening a farm store felt like the logical next step for our business, aligning perfectly with our values ​​and overall vision,” said Susan Macdonald.

The Macdonald family envisions that the farm store will make a positive impact on the local economy. By championing local producers, they hope to foster a new avenue for sales for Kaikōura’s hardworking individuals and families.

Lucy added, “We want to showcase as many artisanal Canterbury, Kaikōura and Marlborough products as possible. We can’t wait to give local producers another avenue to sell their amazing products.”

The Middlehurst Station Farm Store is also kitted out with a fully certified butchery and talented local butcher, Brogan Matthews. Brogan will be responsible for preparing and providing fresh, premium cuts of Middlehurst Station lamb and beef and Patoa Pork.

Lucy Macdonald, expressed her enthusiasm about the expansion, saying, “We’re excited to level up our offering. Our mission has always been to make premium high-country lamb accessible to New Zealanders. And this is our chance.”

In addition to serving local customers, Middlehurst Station Farm Store will continue to extend its services to accommodate wholesale and hospitality venues at both local and national levels. This expansion will enable more people to access and enjoy the exceptional quality products Middlehurst Station is renowned for.

The Middlehurst Station Farm Store opens on Saturday, 8 July and the family invites everyone from the region to come and experience the rich flavours, seasonal delights, and warm hospitality that Kaikōura is renowned for.