Why Ease of Use is the Core of any Booking Engine?
Are you in the market for a new booking engine for your hotel website? With so many options available, it can be overwhelming to determine which one is right for you. One key factor to consider is ease of use. In this blog post, we’ll explore why ease of use is the core of any booking engine and what to look for when evaluating this important feature.
First and foremost, an easy-to-use booking engine benefits both you and your customers. For you, it means less time spent managing and troubleshooting your system. For your customers, it means a smooth and hassle-free booking process, increasing the likelihood that they will complete their reservation with you.
So, what should you look for when evaluating the ease of use of a booking engine? Let’s break it down into a few key areas.
1. Setup and Implementation
One of the first steps in using a booking engine is setting it up and integrating it with your website. This process should be straightforward and well-documented, with clear instructions and support available if needed. Look for a booking engine that offers a user-friendly setup process, perhaps with a wizard or guided installation. Ideally, you should be able to get up and running quickly without having to hire a developer or technical expert.
2. User Interface
The user interface, or UI, is the visual aspect of the booking engine that your customers will interact with. A well-designed UI should be intuitive and easy to navigate, with clear instructions and minimal distractions. Look for a booking engine that offers a clean and modern interface, with simple and straightforward steps for customers to follow. If the UI is confusing or cluttered, it may lead to frustrated customers or abandoned bookings.
3. Flexibility and Customization
While ease of use is important, you also want a booking engine that can be customized to meet your specific needs. Look for a system that offers flexibility in terms of pricing, availability, and room types. Ideally, you should be able to easily adjust rates and availability, add or remove rooms, and set up packages or promotions. A booking engine that allows for customization can help you better tailor your offerings to your guests’ needs and preferences.
4. Support and Training
Finally, it’s important to consider the support and training that comes with your booking engine. Look for a provider that offers responsive and helpful customer support, whether it’s via email, phone, or live chat. Additionally, make sure that there are resources available to help you learn how to use the system effectively. This might include documentation, tutorials, or even on-site training.
In conclusion, when evaluating a booking engine, ease of use should be a top priority. Look for a system that offers a simple and intuitive setup process, a clean and modern user interface, flexibility and customization options, and responsive customer support. By prioritizing ease of use, you can provide a smooth and seamless booking experience for your customers, leading to increased conversions and happier guests.
Key takeaways
- An easy-to-use booking engine benefits both you and your customers.
- Look for a booking engine that offers a user-friendly setup process, a clean and modern user interface, flexibility and customization options, and responsive customer support.
- Prioritizing ease of use can lead to increased conversions and happier guests.
Why is Security Critical for a Booking Engine?
In today’s digital age, cybersecurity is a major concern for any online business. Hotels and other hospitality businesses are no exception. The hospitality industry has seen a surge in online bookings in recent years, and with the increase in bookings, the risk of security breaches has also increased. This is why it is crucial to ensure that your booking engine is secure and that your guests’ data is protected.
So, why is security critical for your booking engine? Let’s take a closer look.
Protecting Your Guests’ Data
The most critical aspect of any booking engine is the protection of your guests’ data. A secure booking engine will protect your guests’ personal and financial information from being accessed by unauthorized individuals or hackers. This includes everything from their name and address to their credit card details.
With the rise of cybercrime, protecting your guests’ data has never been more important. Data breaches can result in significant financial losses and damage to your reputation. Not only can they lead to legal action, but they can also cause your guests to lose trust in your business.
Compliance with Industry Standards
The hospitality industry has strict data protection laws and regulations that must be followed. This includes the Payment Card Industry Data Security Standard (PCI DSS), which outlines the security standards that all businesses that accept credit card payments must adhere to. Failure to comply with these standards can result in significant fines and legal action.
A secure booking engine will be fully compliant with these standards, ensuring that your business is protected from legal action and financial penalties.
Preventing Fraudulent Bookings
Fraudulent bookings can be a significant problem for hotels and other hospitality businesses. They can result in lost revenue, damage to your reputation, and even chargebacks. A secure booking engine can help prevent fraudulent bookings by using various fraud detection tools and techniques.
These tools can help detect and prevent credit card fraud, chargebacks, and other fraudulent activities. This will not only protect your business from financial losses, but it will also help maintain the trust of your guests.
Maintaining Your Reputation
Finally, security is critical to maintaining your reputation. Guests expect their personal and financial information to be protected when booking online. A security breach can result in negative publicity and damage to your reputation. This can lead to a decrease in bookings and revenue, as guests may be reluctant to book with your business.
By ensuring that your booking engine is secure, you can maintain the trust of your guests and protect your reputation in the long term.
Conclusion
In conclusion, security is critical for any booking engine. It is essential to protect your guests’ data, comply with industry standards, prevent fraudulent bookings, and maintain your reputation. By choosing a secure booking engine and taking the necessary precautions, you can protect your business from the risks of cybercrime and maintain the trust of your guests.
Bhanu Chopra Recognized As ‘Founder Of The Year’ At Entrepreneur India’s Startup 2023 Awards
Noida, March 14th, 2023: RateGain Travel Technologies Limited, a global provider of SaaS solutions for the hospitality and travel industry, announced today that its Founder and Managing Director, Bhanu Chopra, has been recognized as ‘Founder of the Year‘ at the recently concluded Startup Awards powered by Entrepreneur India.
In its fourth year now, the Startup Awards have been recognizing the best talent in the startup world since 2018 and have seen leading startups compete for recognition every year, where winners are decided by an eminent and diverse jury.
Today India is the world’s third-largest startup ecosystem, with more than 84,012 recognized startups as of 30 November 2022. In this 75th year of independence, the number of recognized startups has increased from 452 in 2016 to 75,000. In the last year, more startups are focusing on profitability and longevity.
RateGain’s founder Bhanu Chopra has operated RateGain profitably since its inception, and, owing to its strong fundamentals, is witnessing healthy growth in a volatile environment; creating an example for the startup ecosystem to follow for scaling their business and building a competitive advantage.
Speaking on the occasion, Bhanu Chopra – Founder and Managing Director, RateGain – said, “I am truly humbled by this recognition. The last few years have been a great learning curve for all of us, with every founder, old and new, facing some sort of challenge in doing business. Our journey at RateGain over the last three years has also been transformative, and it would not have been possible for us to achieve new heights without the amazing team that works with me at RateGain.”
Entrepreneur India is committed to creating an extraordinary community of diverse people who are architecting a better tomorrow. It is part of Entrepreneur media which is visited by over 20 million readers every month and for the last five decades has been a leading publication that startups and founders rely on for insights
About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2800+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with Top 23 of 30 Hotel Chains, Top 25 of 30 Online Travel Agents, and all the top car rentals including 8 Global Fortune 500 companies in unlocking new revenue every day. For more information, please visit https://www.rategain.com.
Forward-Looking Statements
Statements in this document relating to future status, events, or circumstances, including but not limited to statements about plans and objectives, the progress and results of research and development, potential project characteristics, project potential, and target dates for project-related issues are forward-looking statements based on estimates and the anticipated effects of future events on current and developing circumstances. Such statements are subject to numerous risks and uncertainties and are not necessarily predictive of future results. Actual results may differ materially from those anticipated in the forward-looking statements. The company assumes no obligation to update forward-looking statements to reflect actual results, changed assumptions or other factors.
Contact Media
Ankit Chaturvedi
[email protected]
Global Head-Marketing
A New Era of Training
Written by: Amanda Charreton
Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even though virtual reality (VR) first made its name in the gaming industry, this technology has become increasingly popular in different sectors such as medicine and the military. The ability for a user to fully immerse themselves in a lifelike computer-generated environment is now slowly making its way into the hospitality industry. So far, VR has been an indispensable marketing tool for hotels to better manage their guests’ experiences and expectations. With a headset, anyone can be transported to any part of the world and benefit from visual tours and visits to different locations and sites. But what about using this technology for more internal and resourceful purposes? Hilton, one of the world’s largest hospitality companies, has started utilizing VR as a tool to successfully train all of its employees, starting from entry-level all the way up to corporate and executives. After being awarded a number two ranking in World’s Best Workplace in Fortune magazine in 2020, one can’t help but wonder: is VR the source of such success? What are its possible implications in HR and training?
Since the pandemic, one of the biggest challenges faced by the hospitality industry is a labor shortage. Hotels worldwide have had difficulty filling vacant positions, and when they do, most possess little to no knowledge about the industry. Since most come from different fields and sectors, they lack the necessary skills to confidently perform in hospitality. VR calls for a new, experiential way of learning that exposes employees to real-life working scenarios, role-playing and decision-making simulations. They are exposed to the complexity and physicality of all the different aspects of hotel operations, whether it be conflict management with a guest, room service or even learning all the different steps that go into the perfect room cleaning and housekeeping procedures. Nonetheless, can this technology be used for more than just the physical aspect of onboarding? Can VR help employees develop the empathy and emotional intelligence required to operate successfully in the hospitality industry?
With VR, companies can better assess how users handle situations by observing their emotional state, tone of voice, facial expressions, language and vocabulary. As a result, trainers can better evaluate the employee’s performance potential by analyzing their perceptual cues and stimuli to computer-generated simulations. Some hospitality companies are even using this tool as a way to train their corporate and executive-level employees in different coaching, leadership and empathy training programs. By exposing them to the hotel’s day-to-day operations, top-level teams can better understand the complexity of the daily tasks, developing greater empathy and appreciation for lower-level teams. Therefore, companies can now offer greater hospitality services and promote employee development, engagement and satisfaction. From an employer perspective, this type of training allows for more realistic training than classical in-room or e-learning training and onboarding. Employers can benefit from training their workforce at a bigger scale and faster pace, all at a lower cost. As mentioned by the senior director of learning innovation at Hilton, Blaire Bhojwani, the hospitality company was able to reduce its in-class training time from four hours to 20 minutes. PwC, which also uses VR training, has noted training completed at a much faster rate as employees demonstrated greater commitment and engagement to their learning from both a cognitive and emotional point of view.
The use of VR training in the hospitality industry now helps companies bridge the gap between unskilled labor and employee performance. As a result, employees benefit from cross-skill training in housekeeping, F&B procedures and conflict management. And who knows what comes next? As VR continues to expand, we are just beginning to discover all its different opportunities within the industry for customers and human resources.
This blog post received Third Place in the Fall 2022 HFTP/MS Global Hospitality Business Graduate Student Blog Competition presented by the HFTP Foundation. Participants are students participating in the Master of Science in Global Hospitality Business, a partnership between the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston, the School of Hotel and Tourism Management at Hong Kong Polytechnic University and EHL. The blog posts that received the top scores will be published on HFTP Connect through March 2023. Learn more at HFTP News.
Amanda Charreton is is a student in the Master of Science in Global Hospitality Business, a partnership between three world-leading hospitality management schools over three continents: EHL (École Hôtelière de Lausanne), The Hong Kong Polytechnic University and Conrad N. Hilton College at University of Houston.
Resources:
Seabourn uses VR solution to train cruise waitstaff. Hospitality Technology. (2021, December 17). Retrieved October 25, 2022, from https://hospitalitytech.com/seabourn-uses-vr-solution-train-cruise-waitstaff
Minett, D. (2018, January 22). What virtual reality can teach us about the guest experience: By Dean Minett. Hospitality Net. Retrieved October 25, 2022, from https://www.hospitalitynet.org/opinion/4086237.html
Pougnet, S. (2020, Nov. 11). Virtual reality: An efficient tool for recruiting new talent: By Stephanie Pougnet, Phd. Hospitality Net. Retrieved October 25, 2022, from https://www.hospitalitynet.org/opinion/4101581.html
How Hilton uses Oculus for learning & development: Oculus for business. How Hilton Uses Oculus for Learning & Development | Oculus for Business. (n.d.). Retrieved October 25, 2022, from https://business.oculus.com/case-studies/hilton/
Virtual reality: The future of education? Hospitality News & Business Insights by EHL. (n.d.). Retrieved October 25, 2022, from https://hospitalityinsights.ehl.edu/virtual-reality-future-of-education?utm_source=Youtube&utm_medium=Social&utm_content=VR
Hospitality news. Heart of the House Hospitality. (n.d.). Retrieved October 25, 2022, from https://www.heartofthehouse.com/virtual-reality-training-hotels/
Virtual reality: The future of education? Hospitality News & Business Insights by EHL. (n.d.). Retrieved October 25, 2022, from https://hospitalityinsights.ehl.edu/virtual-reality-future-of-education?utm_source=Youtube&utm_medium=Social&utm_content=VR
Schrier, C. (2021, Sept. 9). Virtual reality training prepares hospitality workers for the next era of Travel. Strivr. Retrieved October 25, 2022, from https://www.strivr.com/blog/accenture-hospitality/#:~:text=Through%20case%20studies%20and%20client,companies%20can%20train%20their%20employees.
HotelKey Partners With Rate Gain To Provide Competitive Pricing And Distribution For HotelKey Customers Worldwide
Dallas, February 23, 2023: HotelKey, the leading cloud-based property management platform for hotels, announced a partnership with RateGain Travel Technologies Limited (RateGain), a global provider of SaaS solutions for travel and hospitality, to integrate RateGain’s global distribution, central reservations, and pricing capabilities into HotelKey’s platform PMS. The integration will roll out across HotelKey’s portfolio of more than 4,000 properties, with hundreds of properties already accessing the combined capabilities.
“We are excited to bring RateGain’s next-gen pricing and distribution capabilities to our partner hotels,” said HotelKey Co-Founder and President, Aditya Thyagarajan. “RateGain is an unparalleled innovator, and bringing their revenue-generating capabilities to HotelKey’s intuitive property management system is a huge plus for hotel owners and operators. We look forward to accelerating our partnership in the months ahead.”
Through the collaboration, hotels on the HotelKey platform will see RateGain’s pricing and distribution tools on the HotelKey platform. This will enable hoteliers to save time and achieve efficiencies, making better distribution decisions faster and, ultimately, saving money as well as building revenue.
“RateGain’s mission is to generate more revenue every day for hotels, and we are now delighted to include hotels on the HotelKey platform among our partners,” said Chinmai Sharma, President of the Americas at RateGain. “The HotelKey-RateGain partnership moves in the direction of providing a one-stop-shop for hoteliers looking for better ways to run their properties, train their employees, and maximize pricing, distribution, and revenue. We are excited to continue building out our collaboration with HotelKey.”
Along with other benefits, HotelKey and RateGain’s mobile-first API integration provides hoteliers with a seamless transition to the new offering, with each property gaining access to real-time inventory management and efficient oversight of third-party distribution and price parity across channels.
RateGain’s platform is designed to help hoteliers grow revenues by improving pricing, generating more bookings, and optimizing conversions across distribution channels. RateGain works with 23 of the industry’s top 30 hotel chains, and powers more than 191,000 hotels to unlock more revenue, acquire more customers, and provide outstanding on-property experiences.
About HotelKey
HotelKey was founded in 2015 and today counts large enterprise chains among its clients, including G6 Hospitality, Extended Stay America, and Red Roof Inn. HotelKey’s client portfolio includes roughly 400,000 live rooms and over 4,000 live properties, including 500 independent hotels around the world. In addition to its industry-leading PMS solution, HotelKey also offers an enterprise-grade central reservations system and point-of-sale system, RetailKey, along with a host of other products and services specifically designed for the hospitality industry. For more information visit hotelkeyapp.com, and connect with HotelKey on LinkedIn, Instagram, Facebook, and Twitter.
About RateGain
RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with 2800+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with Top 23 of 30 Hotel Chains, Top 25 of 30 Online Travel Agents, and all the top car rentals including 8 Global Fortune 500 companies in unlocking new revenue every day. For more information, please visit https://www.rategain.com.
Forward-Looking Statements
Statements in this document relating to future status, events, or circumstances, including but not limited to statements about plans and objectives, the progress and results of research and development, potential project characteristics, project potential, and target dates for project-related issues are forward-looking statements based on estimates and the anticipated effects of future events on current and developing circumstances. Such statements are subject to numerous risks and uncertainties and are not necessarily predictive of future results. Actual results may differ materially from those anticipated in the forward-looking statements. The company assumes no obligation to update forward-looking statements to reflect actual results, changed assumptions or other factors.
Contact Media
Ankit Chaturvedi
[email protected]
Global Head-Marketing
Three Questions All Hospitality Accountants Should Ask Themselves
Written by: Shane Middleton
“There has to be a better way!” We hear it all the time – even in the accounting department. The truth is that we are always hardwired to want more and better. We are always looking for that miraculous, game-changing “easy button,” not realizing that often we don’t get the most out of what we have right in front of us. Why do we do this? Two truths tend to arise in this scenario. Either we do not like to admit we are doing things wrong, or we realize that we can change, but the work of re-programming and evolving seems too cumbersome. The truth is that until we make the most of what we have, nothing new in the marketplace will give us the results we want. That goes for our teams and our technology. The good news is you were right in the beginning. There is a better way, and it has been here the whole time. So, the real question is: how do we unleash it?
Step 1: Are We Focused?
According to a recent survey, 82 percent of accountants say their job is more demanding than ever, while 87 percent agree that clients expect more flexibility and better service levels from accountants without increasing rates. Accounting is a busy profession and in hospitality, it is easy to feel like we are doing everything for everyone. However, there are a couple of truths that we are all guilty of. We take problems from other departments as our own. Yes, I am talking about all that time spent on accounts receivable reconciliations and chargebacks, among other things. We also create work that does not produce material benefits. We make sure there is a copy of each invoice in the purchasing system, the accounting system and the balance sheet reconciliation workbook. What material benefits are we getting by ensuring the same document is in three separate places?
We need to ensure we are focused on tasks that create value and technology tools that promote practical efficiency to accomplish what matters.
Step 2: Are We Accountable?
Being accountable is more than making sure those month-end reports get out on the right day. Let’s talk more about that truth where we absorb other departments’ problems as our own. Property management must be held accountable for the monetary consequences of hotel operations. Accountants need to be held accountable for the accuracy of the reports that are issued and what those reports tell us about the decisions we need to make. But the bigger problem is not others holding us accountable for things we should not be responsible for. It is us holding ourselves accountable to let others own their respective responsibilities, so we can bring value to the table in accordance with the value proposition that a well-run accounting team affords a company – timely and accurate reporting with an analysis of our financial wins and opportunities. Accountants should be free from entering invoices, tracking down chargebacks and reconciling sales tax. We, as an industry, are diminishing the value that we could get from our accountants by asking them and allowing them to focus on such tasks.
We need to make sure we are accountable to ourselves and the maximum impact we can have in our organizations.
Step 3: Are We Thought-Forward?
We all hate to use this term, but standard operating procedures, or SOPs, are so important. Writing an SOP does more than just set a standard of rules; it forces us to think about why we are doing a task, how a task adds value to our organization today, and how it sets us up for success in the days ahead. Thinking beyond today is so critical. If we only fix today’s problems, we will never stop putting out fires because we are not putting energy towards anticipating the next one. Sometimes a task is just a task, but a task is also often an opportunity to elevate your team members. Your processes are there to grow your team’s skillsets. Likewise, the technology you implement should drive success in your organization in more ways than just making things faster. It should expand the perspective of your team, grow your level of efficiency, and cultivate a space to anticipate future problems that can also add to the ROI of that solution.
We need to be thinking procedurally, culturally and technologically about how the processes we follow, the tone we set, and the tools we use drive us forward effectively and efficiently – not only for today but for the future.
By asking these three questions of ourselves and our teams, we unlock vast potential just waiting to be tapped into. So, you are right; there is a better way!
As the strategic partnership manager at M3, Shane Middleton works closely with internal teams, as well as industry service partners, to develop and maintain the best collaborative relationships serving today’s hoteliers. He also works with M3 product and services teams to add a practical perspective of a hotel operator in the processes and design of service offerings and product features.
The Fall of the Traditional Dining Experience?
Written by: Ricardo Tellez
The hospitality and, more specifically, the food and beverage (F&B) industry are two that live by the motto: “if it ain’t broke, don’t fix it.” Unlike almost every other industry, the F&B industry prefers to stick to tradition; despite the incredible leaps in technology made in the past decades, many restaurants have stuck to using pen and paper. However, in recent years there have been glimpses of a shift in this mentality. Instead of uniformity and conformity, people have begun to seek new and unique experiences. Additionally, with the rise of social media platforms, celebrity chefs have boomed, allowing them to unleash their creativity and curate dishes few could ever dream of. Unfortunately, the restaurant venues themselves have seldom changed, as most venues consist of the same formula: four walls, tables and chairs.
Astonishingly, a single computer used to occupy an entire room, but now it fits in the palm of our hand. During that time, the evolution of restaurant venues has remained stagnant. Luckily, there are several companies that have been experimenting with augmented reality (AR) and 3D modeling that aim to revolutionize the traditional dining experience. These technologies can transcend the gap between the things we see on a screen and what we see in real life.
Whenever a restaurant implements AR, they allow customers to experience a new dimension through their phones. The restaurant group Vino Levantino partnered with the technology company Kabaq in an effort to modernize the traditional static menu – allowing customers an unprecedented view of their dishes. Utilizing their smartphones, customers can load the restaurant menu and see a list of dishes offered by the venue. Unlike traditional menus, customers can select any dish, and a 3D representation of it will appear on their table, which they can see on their phone screen. This allows the guest to visualize the dish from multiple angles before they place an order, with the ability to see its texture, presentation, and how each ingredient is used in the dish. Not only is this technological application beneficial for the customer who gets to experience the restaurant menu in a unique way, but it also brings benefits to the owner. A study conducted by Kabaq found that since the implementation of AR in the menu, dessert sales have increased by 25 percent. This proves that not only can technological innovations elevate a traditional dining experience – they can also reward its adopters.
Even though this partnership between Kabaq and Vino Levantino showcased the power of AR for restaurant menus, its application does not need to be limited to that sole aspect of the restaurant industry. In fact, the company Le Petite Chef has created an entire dining experience around the use of AR and 3D modeling. Le Petite Chef is a two-hour dining experience in which screen projectors display a virtual film on the tables. Upon arrival, customers select dishes from a set menu of at least four courses. Shortly thereafter, the restaurant’s lights will dim, and the show will begin. The customers will witness a cartoon chef walking around their table and interacting with virtual elements that he will use to prepare the customer’s selected dish. Once the cartoon chef has finished the dish, the restaurant’s lights will brighten, and the real dish will be brought to the table. Le Petite Chef has become a worldwide sensation, and this experience can be found in over 30 countries, in luxury cruises and hotels such as the Ritz Carlton in Los Angeles. This is a one-of-a-kind experience that customers are clamoring to witness, as many locations are fully booked months in advance. Furthermore, it can potentially bring enticing profits to its owners as the Ritz Carlton location charges $145 USD per person.
Today’s customers are tired of the traditional restaurant experience; they want something new and fresh. Fortunately, social media platforms allow restaurants all around the world to receive worldwide exposure. However, the restaurants that can harness innovative technology and implement it in their venues to create unique experiences will be the ones that gain the most notoriety and, potentially, profits. Thus, it is imperative that restaurant owners and managers seek ways to use these technologies to gain market share and avoid the risk of becoming obsolete.
This blog post received Second Place in the Fall 2022 HFTP/MS Global Hospitality Business Graduate Student Blog Competition presented by the HFTP Foundation. Participants are students participating in the Master of Science in Global Hospitality Business, a partnership between the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston, the School of Hotel and Tourism Management at Hong Kong Polytechnic University and EHL. The blog posts that received the top scores will be published on HFTP Connect through March 2023. Learn more at HFTP News.
Ricardo Tellez is is a student in the Master of Science in Global Hospitality Business with a passion for the food and beverage (F&B) industry. He enjoys learning about how restaurants are evolving to modern-day consumers and researching strategies for restaurant owners to increase profitability with new technology solutions. When possible, he travels throughout the world to visit and experience renowned chefs and famous culinary venues.
Resources:
- Ferrandez, C. (2022, June 16). Augmented reality restaurant experiences: 5 examples. Poplar Studios. Retrieved October 28, 2022, from https://poplar.studio/blog/augmented-reality-restaurant-experiences-5-examples/
- Kavanaugh, M. (2019, February 23). Augmented reality allows restaurants to serve up 3-D dishes. Restaurant Insiders. Retrieved October 28, 2022, from https://upserve.com/restaurant-insider/the-future-of-restaurant-menus-augmented-reality/
- Le Petite Chef. (2021). Exciting adventures await you! Le Petit Chef – The smallest chef in the World! Retrieved October 28, 2022, from https://lepetitchef.com/
- Trinh, T. (2017, November 25). What’s on the menu? augmented reality and 3-D food models. VOA. Retrieved October 28, 2022, from https://www.voanews.com/a/augmented-reality-3-d-food-models-on-the-menu/4136235.html
- Yeo, PK (2022, March 11). The uncomplicated, Ig-friendly delights of downtown’s Le petit chef. Time Out Los Angeles. Retrieved October 28, 2022, from https://www.timeout.com/los-angeles/news/the-uncomplicated-social-media-friendly-delights-of-le-petit-chef-at-the-ritz-carlton -030222