What you need to know about tip pooling
Tips are an integral part of the restaurant industry. They motivate employees to provide exceptional service, creating an experience that brings customers back time and again. For employers in many states, tips can also make up the difference between the server minimum wage and the federal minimum wage. If you’re looking for ways to distribute tips more fairly among employees, tip pooling is one option. What are the tips for pooling? Tip pooling is a practice where restaurant employees put all or part of their tips into a communal pool. The employer divides the total funds among eligible workers, either…
How To Prevent Cross Contamination at Your Restaurant
When you’re running a restaurant, food safety is a top priority. Proper food handling and storage, combined with strict cleaning procedures, can prevent cross-contamination and reduce the risk of food-borne illnesses. What is cross contamination? Food cross contamination occurs when unsafe bacteria are transferred from one type of food to another. If someone eats cross-contaminated food that’s not properly cooked, it can cause food poisoning and other health conditions. Typically, contamination occurs as a result of incorrect food-handling procedures — chopping raw chicken and vegetables on the same cutting board without cleaning it, for example. Certain foods present a high…
Improving Online Ordering With Images
Looking for a sure-fire way to win the attention of Grubhub customers and improve their online ordering experience? Try adding a few images to your restaurant’s menu through the Grubhub for Restaurants platform. Including photos can increase sales of menu items by up to 30 percent – and it’s easy to see why. From improving order accuracy to giving customers a better idea of what to expect, images can help deliver an online ordering experience that customers are hungry for. Why great restaurant photography improves diners’ online ordering experience Integrating images into your restaurant’s online presence greatly improves customer satisfaction.…
The 9 most popular restaurant delivery days
Marketing for restaurant delivery is a tricky mix of strategy and timing. Throw in a need for creativity (who’s going to come up with weekly topics and track what’s relevant) and it can be tough for restaurant owners and operators to find time in their busy schedules to find ways to promote their eatery. But the fact is, marketing remains one of the most important tasks on your to-do list because it’s the easiest way to keep your diners engaged and your restaurant top of mind. For example, pairing promotions with a boosted social media presence can help generate business…
19 March food holidays for your restaurant to celebrate
Did you know 45% of US customers say they’ve tried a new restaurant after seeing a restaurant’s post on social media? That’s why it’s more important than ever to make sure your restaurant is establishing an effective social media strategy to grab customers’ attention. One great way to make your restaurant stand out online is to celebrate national food holidays on social media. Take a look at these tips on how you can take advantage of food holidays this month and keep scrolling to get the full March calendar. What are national food holidays? National food holidays are micro holidays…
How to leverage customer data for your restaurant
Restaurant owners have endless data at their fingertips from a variety of sources — point-of-sale (POS) systems, marketing platforms, inventory trackers and scheduling software, to name a few. But do you know how to use this data to your advantage? While it might take some time to understand up front, data analytics can help position your business for long-term growth. By learning how to categorize, collect, and use customer information, you can improve your marketing and build stronger customer relationships. What are the four types of restaurant customer data? When you start working with customer data for your restaurant, the…