The importance of a multi-lingual restaurant staff
As cities across the United States become increasingly diverse, restaurant owners are adjusting their practices to better serve diners. Bilingual workforces are growing, allowing businesses to cater toward non-English speaking customers. By hiring employees with a strong grasp of Spanish restaurants, you can create a better experience for a wider range of diners. Why bilingual staff members are an asset to your business If you run a restaurant in the United States, chances are good that a percentage of your customers are fluent in Spanish. About 41.76 million people speak Spanish at home; next to English, it’s the most common…
A New Era of Training
Written by: Amanda Charreton Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even though virtual reality (VR) first made its name in the gaming industry, this technology has become increasingly popular in different sectors such as medicine and the military. The ability for a user to fully immerse themselves in a lifelike computer-generated environment is now slowly making its way into the hospitality industry. So far, VR has been an indispensable marketing tool…
Restaurant employee onboarding made easy
Regular hiring is a reality for many restaurants. Each time a new employee joins the staff, you must train them and introduce them to your company’s practices. A streamlined, standardized and comprehensive onboarding process can simplify the process, boost retention and enable new employees to work independently in less time. Employee onboarding: increase retention with proper training Employee onboarding is the process of orienting, training and integrating new employees into your restaurant. Well done, onboarding helps each new hire feel comfortable and familiar with the company; it also gives them the skills they need to perform their jobs with confidence.…
Hotel chef that serves with a smile recognized as ‘outstanding ambassador’
Charlotte’s tourism and hospitality industry has successfully bounced back after the hardships brought on by the pandemic. In 2022, hotel demand in Uptown Charlotte for leisure travel was up 130% over pre-pandemic numbers and up 154% for group or convention-related travel. In addition, Mecklenburg County hit its highest annual total hotel revenue ever at $887 million. A group of the people and businesses that helped support the growth and recovery were honored last week, including one worker Your704′s Elsa Gillis recently met. ALSO READ: Two Charlotte chefs, one bar named semifinalists in the James Beard Awards Over the course of…