Restaurant health scores: preparing for a successful inspection
When customers are choosing where to eat, restaurant health scores are one of the metrics they use to gauge quality and safety. A high score is a vote of confidence that can give your restaurant a competitive advantage. It also helps you avoid fines and maintain positive relationships with local health officials. What are restaurant health scores? A restaurant health score is the rating the state or county health department gives your restaurant after an inspection. It tells the public how well you’re complying with local and state food safety laws. In many areas including New York City, restaurants are…
Restaurant employee onboarding made easy
Regular hiring is a reality for many restaurants. Each time a new employee joins the staff, you must train them and introduce them to your company’s practices. A streamlined, standardized and comprehensive onboarding process can simplify the process, boost retention and enable new employees to work independently in less time. Employee onboarding: increase retention with proper training Employee onboarding is the process of orienting, training and integrating new employees into your restaurant. Well done, onboarding helps each new hire feel comfortable and familiar with the company; it also gives them the skills they need to perform their jobs with confidence.…
19 March food holidays for your restaurant to celebrate
Did you know 45% of US customers say they’ve tried a new restaurant after seeing a restaurant’s post on social media? That’s why it’s more important than ever to make sure your restaurant is establishing an effective social media strategy to grab customers’ attention. One great way to make your restaurant stand out online is to celebrate national food holidays on social media. Take a look at these tips on how you can take advantage of food holidays this month and keep scrolling to get the full March calendar. What are national food holidays? National food holidays are micro holidays…
Restaurant Technology Trends for 2022
The growing demand for off-premise dining has made it even more attractive for restaurants to expand operations. Investing in the latest restaurant technology and digital innovations can help with everything from streamlining order taking to managing multi-channel marketing. Your ability to incorporate technology into your restaurant can have a huge impact on customer experience. The modern diner is tech savvy, and expects their favorite places to grab a bite to be up to date with the latest tech trends. The online food delivery industry currently generates more than $26.5 billion a year. By 2024, that number is projected to surpass…
How to leverage customer data for your restaurant
Restaurant owners have endless data at their fingertips from a variety of sources — point-of-sale (POS) systems, marketing platforms, inventory trackers and scheduling software, to name a few. But do you know how to use this data to your advantage? While it might take some time to understand up front, data analytics can help position your business for long-term growth. By learning how to categorize, collect, and use customer information, you can improve your marketing and build stronger customer relationships. What are the four types of restaurant customer data? When you start working with customer data for your restaurant, the…
Hotel chef that serves with a smile recognized as ‘outstanding ambassador’
Charlotte’s tourism and hospitality industry has successfully bounced back after the hardships brought on by the pandemic. In 2022, hotel demand in Uptown Charlotte for leisure travel was up 130% over pre-pandemic numbers and up 154% for group or convention-related travel. In addition, Mecklenburg County hit its highest annual total hotel revenue ever at $887 million. A group of the people and businesses that helped support the growth and recovery were honored last week, including one worker Your704′s Elsa Gillis recently met. ALSO READ: Two Charlotte chefs, one bar named semifinalists in the James Beard Awards Over the course of…