How to leverage customer data for your restaurant
Restaurant owners have endless data at their fingertips from a variety of sources — point-of-sale (POS) systems, marketing platforms, inventory trackers and scheduling software, to name a few. But do you know how to use this data to your advantage? While it might take some time to understand up front, data analytics can help position your business for long-term growth. By learning how to categorize, collect, and use customer information, you can improve your marketing and build stronger customer relationships. What are the four types of restaurant customer data? When you start working with customer data for your restaurant, the…
How to collaborate with micro influencers to grow restaurant sales
Social media can have a big impact on users’ food choices — scroll through Instagram food posts on an empty stomach and you’ll experience the effect for yourself. The power of social media suggestion is so strong, in fact, that it’s a cornerstone of many restaurants’ marketing strategies. One study found that 53% of millennials have eaten or ordered from restaurants after coming across them on TikTok. Social media has a direct influence on diners. If you run a restaurant, now’s the time to go all in on social media. As you expand your online presence, working with micro-influencers is…
Hotel chef that serves with a smile recognized as ‘outstanding ambassador’
Charlotte’s tourism and hospitality industry has successfully bounced back after the hardships brought on by the pandemic. In 2022, hotel demand in Uptown Charlotte for leisure travel was up 130% over pre-pandemic numbers and up 154% for group or convention-related travel. In addition, Mecklenburg County hit its highest annual total hotel revenue ever at $887 million. A group of the people and businesses that helped support the growth and recovery were honored last week, including one worker Your704′s Elsa Gillis recently met. ALSO READ: Two Charlotte chefs, one bar named semifinalists in the James Beard Awards Over the course of…
2023 Alcohol Delivery Trends for Restaurant Owners
Alcohol Delivery is expected to grow exponentially over the next few years – it’s time you learn how to capture this growing demand for to-go cocktails and alcoholic beverages. Check out what spiked drinks are trending in 2023 and how you can quench your diners’ thirst. The pandemic kickstarted changes in local regulations to allow restaurants to incorporate alcohol delivery into their delivery strategy. Over 17 states and districts have decided to allow restaurants to sell to-go cocktails permanently, and customers love the ability to order to-go cocktails, beer and wine from their favorite restaurants on Grubhub. Find out more…
What you need to know about POS Integration
Point-of-sale (POS) integration remains a hot topic among restaurant owners, and for good reason. In its 2016 POS Software Trends Report, Hospitality Technology revealed that more than half of restaurants want to be integrated with their POS systems. Since then, the idea has only picked up steam. Point-of-sale (POS) integration remains a hot topic among restaurant owners, and for good reason. in its 2016 POS Software Trends Report, Hospitality Technology revealed that more than half of restaurants want to be integrated with their POS systems. Since then, the idea has only picked up steam. By bringing together various restaurant operations,…
Grand Gateway Hotel owner claims she can’t get a fair trial in Rapid City
The Grand Gateway Hotel at 1721 N. Lacrosse Street in Rapid City. Matt Gade, Journal staff One of the owners of the Grand Gateway Hotel, who allegedly sprayed a chemical at protesters, wants her triple assault case moved to another venue, claiming she is unable to get a fair trial in Pennington County because of media coverage. An attorney representing Connie Uhre, 75, requested Friday that a Pennington County judge move her triple simple assault case to Fall River County, arguing that media coverage and social media posts have tainted the jury pool. The Grand Gateway Hotel in Rapid City…
How to create a plant-based menu
Have you noticed your customers gravitating toward plant-based dishes? You’re not the only one — going meat-free is a growing trend. In 2022, the plant-based food market was worth $10.9 billion, and Bloomberg estimates that plant-based food sales will increase by 500% by 2030. Plant-based meals cater to two types of people: vegans and vegetarians. Vegans don’t eat any animal products; vegetarians typically avoid meat but eat eggs, dairy, fish, and sometimes poultry. If you can expand or edit your restaurant’s menu to satisfy these customers, you can reach a wider market and boost your bottom line. Adding more plant-based…