How The Industries Of Journey & Meals Can Profit One One other In A Submit-Pandemic World
Tim Hentschel, Co-Founder & CEO of HotelPlanner Group Hentschel Tim Hentschel, Co-Founder & CEO of HotelPlanner, is somebody who lives and breathes journey. He launched HotelPlanner.com in 2003, on the peak of the dot-com period after an informal dialog over beer on what the largest problem to reserving resorts was for vacationers on the time. Quick ahead to in the present day, the journey expertise firm is among the world’s high facilitators of particular person, group and company bookings, specializing in negotiated group lodge charges, prolonged stays and extra for every little thing from weddings to sporting occasions. This reserving…
Research Shows Hotel Guest Sentiments on Technology Have Improved Over Time
By: Agnes DeFranco, Minwoo Lee and Jihye Min May 11, 2023 marked the end of the federal COVID-19 Public Health Emergency. Indeed, the pandemic has had an impact on the perception of technology usage among hotel guests. The need to safeguard hotel guests and employees during the pandemic accelerated the adoption and acceptance of various technologies in hotels. In 2020, HFTP sponsored a survey to gauge how guests view technologies in hotels. Now that the pandemic has officially ended, we thought an update on this topic would be of interest. Over the last few years, many hotels adopted contactless check-in…
Data & Analytics Help In Distributing Hotel Inventory
The Internet had an impact on almost every industry out there and how could the hotel industry be an exception to this revolution. Traditional booking mechanisms like phones and agents have been replaced by OTAs, brand websites, and other channels. Some channels are more profitable or we can say less costly than others are. Hotels have to continuously make sure that they are using the most profitable channel to sell their inventory to maximize revenues. Yielding and Pricing strategy has the prime role to play in determining which channel shall be used to maximize revenues. However, some hotel revenue managers…
Total Revenue Management and the Mi$$ed Opportunities
Written by: Katerina Papadima Total revenue management is not a new concept, but it is one that hoteliers will embrace more for the years to come. To implement it, though, we first need to define it. What is total revenue management? Extending Revenue Strategy Across All Departments and Guest Journeys Revenue managers have been focused on maximizing room revenue, and for a good reason: it is the highest contributing revenue stream. In the post-pandemic era, as travel levels surged and properties were running below full capacity given the staff shortages, we saw hoteliers pushing rates. As the effect of revenge…
Discounts and deals include free food, drinks and other discounts
With the end of the school year approaching, teachers are being recognized with specials at retailers and restaurants across the US for Teacher Appreciation Week. Former first lady Eleanor Roosevelt began the effort to create Teacher Appreciation Week and National Teachers Day when she urged Congress in 1953 of the need for a day recognizing teachers, according to School Specialty. National Teacher Day was initially celebrated on March 7, but in 1984 it was moved to May. At that time the National Parent Teacher Association began calling the entire first week of May as Teacher Appreciation Week. “Teachers play a…
A New Era of Training
Written by: Amanda Charreton Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even though virtual reality (VR) first made its name in the gaming industry, this technology has become increasingly popular in different sectors such as medicine and the military. The ability for a user to fully immerse themselves in a lifelike computer-generated environment is now slowly making its way into the hospitality industry. So far, VR has been an indispensable marketing tool…
HotelKey Partners With Rate Gain To Provide Competitive Pricing And Distribution For HotelKey Customers Worldwide
Dallas, February 23, 2023: HotelKey, the leading cloud-based property management platform for hotels, announced a partnership with RateGain Travel Technologies Limited (RateGain), a global provider of SaaS solutions for travel and hospitality, to integrate RateGain’s global distribution, central reservations, and pricing capabilities into HotelKey’s platform PMS. The integration will roll out across HotelKey’s portfolio of more than 4,000 properties, with hundreds of properties already accessing the combined capabilities. “We are excited to bring RateGain’s next-gen pricing and distribution capabilities to our partner hotels,” said HotelKey Co-Founder and President, Aditya Thyagarajan. “RateGain is an unparalleled innovator, and bringing their revenue-generating capabilities…